MareArts ANPR Mobile — FAQ & Policy
Last updated: 17 October 2026
Your license
What do I get?
- Mobile App — reads number plates on iPhone and Android.
- Desktop Viewer — see, search and map your phone's records on your computer.
- Car details — brand and model, colour and country for each car (Pro). More below.
Monthly or yearly?
Both renew automatically through PayPal until you cancel. Each period has about ten extra days, so a renewal never cuts you off.
Where is my license?
Your app license is emailed to you and is always on My licenses. On marearts.com, use your email to receive a 6-digit sign-in code; no sign-up or password is needed. In the app, use your purchase email and license key.
Can I give my license to someone else?
No. Your license is yours alone and can't be transferred. As a rule, it works on one phone.
Buying for your team?
Use Team purchase: one license per employee, sent to the employee's own email. Each one is a separate PayPal subscription that you can cancel at any time. You see their licenses, masked, on My licenses.
I got a new phone. What now?
Sign in on the new phone with the same email and license, and your records come back from the cloud. Please don't switch phones often — it makes syncing less reliable.
How do I cancel?
From your PayPal account, at any time. Your license keeps working until the end of the period you paid for.
What is your refund policy?
Your license is sent the moment you pay, so we don't refund purchases.
The one exception: if one account was charged twice for the same plan and the same period, write to hello@marearts.com and we refund the extra charge.
Not sure it fits? Try the app for free first — see below.
What happens if MareArts stops the service?
We will either open-source the code or give lifetime licenses to everyone subscribed, so you keep what you paid for.
Trying before you buy
Can I try it first?
Yes. Without signing in, the app reads 10 plates a day — enough to see how well it works where you are. You can also try it in your browser on the live test site.
Car details
What are car details?
Besides the plate, each scan can tell you the car's brand and model, colour, type (car, van, truck…), whether you see its front or rear, and the country of the plate.
Which plans have it?
Pro, for up to 2,000 cars a day.
Does it need internet?
Yes. Your phone reads the plate by itself, even offline. Car details are worked out on the MareArts server: scans sent to the cloud get them right away, and other scans get them when your phone syncs.
Can I see it in action?
Yes — upload a photo on the live test site.
Using the app
Does the app work without internet?
Mostly. Reading plates happens on your phone, so it works offline. Syncing, car details and sending alerts need a connection.
What is cloud sync?
It keeps your lists and scan records safe in the cloud and the same on your phone and computer. It comes with your license.
Can the app send alerts somewhere?
- Discord — scan results posted to a channel
- Your own server — example code
Which phones?
iPhone and Android. Search for “marearts anpr” in the App Store or Google Play, or go straight there:
Desktop Viewer
Is there a computer app?
Yes. MareArts ANPR Desktop shows, searches and maps your phone's records on Windows, macOS and Linux. It comes with your license, and your data stays on your computer.
Help
Something isn't working, or I have a question
Email hello@marearts.com and we will help.